Support Center
Need help with your account, billing, or learning experience? We're here to assist.
Typical response time: within a few hoursHow to Reach Us
Support Hours
Monday - Saturday: 9:00 AM - 6:00 PM (WAT)
Sunday: Closed (messages handled on Monday)
Send a Support Request
Frequently Asked Questions
We typically respond within a few hours during business hours (Mon-Sat, 9 AM-6 PM WAT). WhatsApp messages get the fastest response.
Use the "Forgot Password" link on the login page. If you continue having issues, contact us via WhatsApp or the support form above.
Yes. You can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect on the next billing cycle.
All live classes are recorded and available on-demand in your account. You can watch them anytime, even if you missed the live session.
For billing inquiries, email us at legal@legal.naijaassets.com or submit the support form above with "Billing" as the category.
What to Expect
Within 1-2 hours during business hours
Within 4-6 hours during business hours
Support Form
Within a few hours, often sooner
Weekends
Messages handled on Monday morning